Privacy Policy

Last updated: 25 July 2026

Maison Maharani Ltd ("we", "us", "our", Company Registration No: 17356317) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit maisonmaharani.com.

1. Data Controller

Maison Maharani Ltd is the Data Controller responsible for your personal data.

Company Name: Maison Maharani Ltd

Registered Address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF

Contact Email: MaisonMaharaniLtd@gmail.com

2. What Personal Data We Collect

Identity Data: Name, title.

Contact Data: Billing address, delivery address, email address, phone number.

Order Data: Enquiry details, order and purchase history. We do not currently collect or store payment card details through this website — payment is arranged directly with you after your enquiry.

Technical Data: IP address, browser type, device information, time zone settings, and cookies as described in our Cookie Policy.

Marketing Preferences: Whether you've opted in to marketing emails when creating an account.

3. Lawful Basis for Processing

Contractual necessity: to respond to enquiries, fulfil orders, and handle returns.

Legitimate interests: fraud prevention, website security, customer support, and improving our store.

Consent: direct marketing emails, where you've explicitly opted in. You can withdraw consent at any time.

Legal obligation: retaining invoice and transaction records for tax and accounting purposes (HMRC).

4. Third-Party Service Providers

We do not sell your personal data. We share only what's necessary with providers who help us operate:

Website & database hosting: Base44

Product catalogue: Wix

Email delivery: our transactional email provider

Couriers & logistics: for order dispatch and tracking

If we introduce online payment processing in future (for example via Stripe or PayPal), this policy will be updated to reflect that, and those providers will be listed here.

5. International Data Transfers

Where data is processed outside the UK/EEA (for example via global hosting infrastructure), we ensure appropriate safeguards — such as Standard Contractual Clauses — are in place to protect your data under UK GDPR standards.

6. Data Retention

We retain order and transaction data for 6 years following the end of the relevant tax year, to comply with HMRC record-keeping requirements. Marketing data is retained until you unsubscribe or request deletion.

7. Your Legal Rights

Under UK data protection law, you have the right to:

Access a copy of the personal data we hold about you (Subject Access Request).

Request correction or deletion of your personal data — you can request account deletion directly from your Account page, or by emailing us.

Object to or restrict processing of your data.

Unsubscribe from marketing at any time via the link in our emails.

To exercise any of these rights, email MaisonMaharaniLtd@gmail.com. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.